.png)
About One Industrial Works
These Terms and Conditions ("Terms") govern the purchase and sale of engineered FRP products and services between ONE Industrial Works Inc. ("ONE Industrial Works," "we," "us," or "our") and the customer placing an order ("you," "customer," or "client"). By requesting a quote, accepting a proposal, or placing an order with us, you agree to these Terms.
Quotes and proposals
-
A quote or proposal from ONE Industrial Works reflects an engineered solution matched to the technical application data you provided. It is not a generic material price.
-
Quotes are valid for the period stated on the document itself. Pricing outside that window may change based on material cost, exchange rate, or production capacity.
-
A quote is not a binding order until a signed contract is executed as described below.
Contract execution
A contract with ONE Industrial Works is valid only as generated through our official Document Management Solution and signed through our approved e-signature process.
-
We do not accept, and will not execute against, a contract that has been altered by hand, such as crossed-out terms or a manually written price change.
-
If you would like to change any term after receiving a contract, tell us and we will issue a new, clean version for signature. This protects both sides from disputes over unclear or unauthorized changes.
-
Purchase orders, verbal agreements, or informal written confirmations (including messages sent through social media) do not substitute for an executed contract.
Technical qualification and engineering certification
-
All engineered products are built to the specific chemical, structural, and environmental conditions confirmed with you during technical qualification. Misapplication risk is a real safety concern, so we do not quote or confirm load, chemical resistance, or fire-rating limits informally, including in casual conversation, on a site visit, or through social media.
-
Every engineered quote and technical proposal is certified by a licensed Professional Engineer before it is issued, and receives final approval before release. This certification is part of what you are paying for.
-
If a technical question arises that requires certification beyond what has already been documented, we will confirm it through our engineering review process before giving you an answer you can rely on.
Pricing and payment terms
-
Standard payment terms for business accounts are Net-30 from invoice date, unless otherwise stated in your contract.
-
Government and municipal accounts follow the billing cycle of the applicable cooperative-purchasing contract or warrant run.
-
New accounts are subject to a credit review before open payment terms are extended. Based on that review, some accounts may be offered prepayment terms or a financing premium in place of standard terms.
-
On projects involving retainage, our quotes separate material acceptance from unrelated project-completion milestones, so payment for our completed and accepted scope is not held up by delays outside our control.
-
Discounts beyond our standard authorization require written approval and are documented in your contract. We do not honor discount requests made outside this process.
Samples and field validation
If a physical sample is provided for evaluation, it ships only against written, predefined success criteria agreed between you and ONE Industrial Works in advance. Sample results and any field-test data become part of the technical record for your project.
Delivery, risk of loss, and inspection
Delivery timelines, freight terms, and inspection procedures are governed by our Shipping Policy. You are responsible for inspecting delivered materials and reporting any damage within the timeframe stated in that policy.
Intellectual property and confidentiality
-
Our engineered specifications, pricing logic, proprietary formulations, and brand assets are the property of ONE Industrial Works and may not be copied, reverse-engineered, or shared outside your organization without written permission.
-
Any proprietary information you share with us in connection with your project is treated as confidential and used solely to fulfill your order.
Limitation of liability
To the fullest extent permitted by law, ONE Industrial Works' liability for any claim arising from your order is limited to the amount paid for the specific product or service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or project delays caused by factors outside our control.
Governing law and disputes
These Terms and any dispute arising from your order are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any legal action or proceeding arising from these Terms will be brought exclusively in the state or federal courts located in El Paso County, Texas, and you consent to the jurisdiction of those courts.
Changes to these terms
We may update these Terms from time to time. The version in effect at the time you accept a quote or sign a contract governs that transaction. The "last updated" date above reflects the most recent revision.
Contact Us
Questions about these Terms can be directed to:
Contact@oneiw.com
+1 (915) 929-8252